About visitstockholm.com
Publish date: 12 June 2024
Visitstockholm.com is the official guide to Stockholm for visitors and talents. The website is editorial, and the content is based on an independent, qualitative selection of what Stockholm has to offer.
For matters regarding this website, contact us by sending an e-mail to editor@visitstockholm.com
For questions about Stockholm please contact Visit Stockholm Contact Center. Our Contact Center is open daily through telephone, email, and social media to answer whatever questions you may have. Please note that we are unable to accommodate physical visits. For info on tourist information centers that you can visit in Stockholm, see this page!
Email: touristinfo@stockholm.se
Phone: +46(0)8-508 28 508
Telephone hours: Monday–Friday 9 am–6 pm.
Saturday–Sunday 9 am–3 pm.
Social media community standards
We welcome and encourage discussion and debate on Visit Stockholm’s social media accounts, and we ask you to keep conversations inclusive and respectful. So, when you comment on, reply to, or share our content, please follow the rules below.
The comment field is moderated, and the following is not permitted:
- Hate speech, threats, harassment, or personal attacks. In Sweden, hate speech means threatening or insulting a group of people on the basis of gender, transgender identity or expression, ethnicity, religion or other belief, disability, or sexual orientation.
- Pornography or depictions of violence.
- Incitement of public disorder.
- Incitement or recruitment for terrorist activities.
- Commercial messages.
- Spam, disinformation, or deliberate campaigning for or against a specific cause.
- Links to the above-stated materials.
- Links that other visitors need to follow to understand what the post is about. In other words, pure link posting is not permitted.
- Comments or replies that are deliberately offensive or considered provocative by the community manager.
- Comments that are off-topic – keep the discussion relevant to the original post.
- Posting content, videos, or images that infringe on third-party copyright or other intellectual property rights, Posting content of unclear origin.
- Posting pictures of other people without permission or using derogatory statements that could violate the General Data Protection Regulation (GDPR).
- Foul language.
- Pretending to be someone you are not, for example, by using someone else’s name or assuming several identities in a discussion.
- Chatting people up or making intimate proposals.
Visit Stockholm reserves the right to remove any content that is not permitted according to the list above, as well as the right to turn off comments sections when deemed necessary. Moderation decisions are also made based on the context in which comments or replies are made. Views on the moderation should be emailed to the relevant editorial staff.
Users who violate any of the above-stated rules may be blocked by Visit Stockholm. If you feel that you have been blocked incorrectly, please contact the relevant editorial staff.
Please note that anything you publish on our social media accounts is visible to other users. Normally, comments and replies, as well as direct messages, on our accounts constitute official documents in accordance with Sweden’s principle of public access to official documents. This means that they are public documents, that can be accessed by the public.
When you communicate with us through social media, your personal information is processed. Read more about Visit Stockholm’s privacy policy here: Privacy Policy - Visit Stockholm.